01
Internal sales support
Maria helps field reps prepare for meetings: recent contacts, relevant information, talk tracks, objection handling and defined risk or critical points.
Services
Frag-Maria for
Industry · Pharma & Life Sciences
Frag-Maria for
Pharma & Life Sciences
Sales support, training and knowledge access reimagined, with Chat AI, Voice AI, telephony and a future avatar.
Why this industry
Pharma and Life Sciences, where knowledge, speed and precision meet
High information density
Pharma and Life Sciences teams operate in an environment with regulatory accountability and rising expectations for personalised interaction.
Speed meets precision
It is not enough to make information available digitally. What matters is that employees can access approved content quickly, securely and in context.
Internal lever first
The biggest lever lies in internal value: onboarding, training, sales support and a personal assistant for field and office teams.
Our strongest positioning
A multimodal AI employee for internal sales support, training and knowledge access in Pharma & Life Sciences.
Multimodal channels
What Maria delivers in Pharma & Life Sciences
Maria is not just a chatbot. For Pharma & Life Sciences, she is a multimodal AI employee who makes knowledge usable, prepares conversations, frees up teams and organises digital availability intelligently.
Channel 01
Chat AI
Conversational access to approved content, product knowledge, internal FAQs and structured answers in the flow of work.
Channel 02
Voice AI
Voice-based support for field and office teams, ideal on the go, before meetings and for quick conversation prep.
Channel 03
Telephony
For internal hotlines, support scenarios and defined routing or service processes with natural language flow.
On the roadmap
Avatar
Coming soon for training, welcome experiences and visible brand presence, the next evolutionary step in digital dialogue.
Use cases
The strongest use cases for this industry
02
Personal assistant on the go
In the car on the way to a meeting, Maria provides compact voice briefings, condenses information and accompanies employees situationally, hands-free and ready to use.
03
Onboarding & training
New employees access role knowledge, product information, training content and internal FAQs through dialogue. That speeds up ramp-up and reduces search effort.
04
Conversation flow & frameworks
Maria can be connected to conversation logic, objection handling, defined argumentation structures and internal knowledge frameworks, supportive, not autonomous.
05
Internal knowledge access
Instead of piecing information together from portals, PDFs and slide decks, teams get direct, conversational access to approved knowledge.
06
Avatar as the next stage
Multimodality has been received as exciting and attractive. Avatar, voice, telephony and chat together create a new quality in internal knowledge and training environments.
Sample scenario
Maria in pharma sales
A field rep drives to the next appointment and asks Maria by voice: What do I know about this account? Who did we speak with recently? Which arguments fit best? What objections came up last time?
Maria delivers the answers compact, structured and aligned with the defined conversation logic.
- Meeting prep in seconds
- Context from approved sources
- Structured conversation support
- Less search effort day to day
- More confidence going into the meeting
Maria
Online · Voice active
Hi Maria, what do I know about my next meeting with Dr. Bachmann?
Dr. Bachmann, oncology, Freiburg University Hospital. Last touchpoint 6 weeks ago, topic: new study data on compound X. Objection at the time: dosing in renal insufficiency. Today it's worth focusing on the latest subgroup analysis and the approved dose-adjustment narrative.
And the matching material?
I'll queue up slides 7 to 12 from the approved deck and send the "Renal insufficiency" talk track as a voice briefing for your drive.
Positioning
What Maria is for Pharma & Life Sciences, and what she is not
Not our positioning
"AI chatbot for patient communication."
External patient communication is regulatory-heavy and not the pragmatic starting point.
Our stronger positioning
"A multimodal AI employee for internal sales support, training and knowledge access in Pharma & Life Sciences."
Internal use reduces the hurdles that often arise externally around data protection, compliance and regulated communication.
Benefits
Why the internal positioning is the smartest starting point
Less search effort
Faster onboarding
Better meeting prep
More consistency across the team
Pragmatic entry point
Get started
Discover Frag-Maria for Pharma & Life Sciences
Let's find out together how Maria can free up your team in sales, training and knowledge access, pragmatic, on-brand, and along real use cases.
Selina Gaertner Consulting is an official partner of frag-maria.ai.